Change to active community user model

We have changed the user model for Active Community. Effective immediately, users must enter a User ID instead of an email address to log in to Active Community.

To minimize the impact of this change, your User ID will be automatically created for you by duplicating your email address.

For example, if your email address is abc123@company.com, your new User ID will also be abc123@company.com.

For more information about this change and how it impacts you, please consult the User Guide.

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